We care about your satisfaction and ensure every product meets quality standards.

Eligibility for Return

• Returns accepted only for defective, damaged, or incorrect products.

• The request must be made within 48 hours of delivery.

• Items must be unused, unopened, and in original packaging.

Non-Returnable Items

• Wax, fragrance oils, wicks, and liquid materials (due to hygiene and contamination risks).

• Clearance or sale items.

Return Process

1. Contact us via E-mail info@candleandco.in/Businessshyamji@gmail.com or WhatsApp +91 8148939234 with photos/videos of the issue.

2. Once approved, we’ll arrange pickup or guide you for return shipping.

3. After inspection, we’ll issue a replacement or store credit.

Refunds

Approved refunds will be credited to the original payment method within 7–10 working days.