Shipping Policy
We strive to deliver your candle-making raw materials safely and promptly.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Time
Metro Cities: 3–5 business days
Other Locations: 5–8 business days
(Delays may occur during holidays or courier disruptions.)
Shipping Charges
Shipping fees are calculated automatically at checkout based on destination and order weight.
Order Tracking
A tracking ID or link will be sent via email or WhatsApp once your order is dispatched.
Undelivered Packages
If a parcel is returned due to an incorrect address or failed delivery attempt, re-shipping costs will be borne by the customer.
